Privacy Policy

MacLean Agency, LLC strives to provide you with the most appropriate insurance coverage to address your specific risks and requirements. This Privacy Policy governs personal information we may collect from you through the use of the and any of its subsidiary pages and any related online or Web-based services that we may offer from time to time (the “Website”).

We understand that your information and privacy are extremely valuable to you and therefore we seek to provide a privacy policy that is easy to understand, transparent, and which also safeguards your information. In general, we ask for the minimum amount of data necessary for the intended use. Other than for the purpose of conducting our business and addressing your specific needs, we will not share any information you disclose to us with a third party, unless you give us permission or it is required by law.

Our Privacy Policy has Five Sections:
  1. Major Activities on Our Website
  2. Use and Disclosure
  3. Access, Correction, and Data Quality
  4. Security
  5. Other
  1. Major Activities on Our Website
    1. When You Visit Our Site
      1. Information Our Site Gathers

        When you visit our Website, we may gather information such as your Internet protocol (IP) address, browser information, page view tracking information, and time spent on our Website. We may also ask for personal information from you that is required to take advantage of our services, which may include your legal name, address, phone number, email address, occupation, and financial information. Should you contact us by telephone, you may also be required to provide such personal information. Additional information may also be requested from time to time for security and anti-fraud purposes.

      2. Cookies and Electronic Information

        We do not use persistent cookies on our website. We do use session cookies. Session cookies allow us to provide you with a better experience on our site. They do not capture personally identifiable information, and they do not track your online movements on other websites. Use of cookies permits us to facilitate interaction between your computer and the Website. Cookies are pieces of electronic information stored on your computer. You may disable cookies through the settings in your Web browser, but if you do so, some parts of the Website may not function properly or optimally. We may automatically track and collect information about your IP address, your domain service, the type of computer and Web browser you are using, and the pages you visit on our Website. The Company collects this information to administer and improve the Site and underlying system. The Company may share this information in the aggregate with third parties.

    2. When You Join Our Mailing List

      When you join a mailing list, update service, or other information service we provide through our Website, we use contact information you voluntarily provide to notify you of relevant news and information.

    3. When You Call or Email Us

      We invite emails and phone calls from visitors to our site who have insurance related questions. We maintain records of the types of inquiries we get so that we can be better prepared to address similar types of inquiries in the future.

      If you give us your name or other personally identifiable information we may retain it in our records. If you contact us online, we will respond to you as requested in your inquiry. We do not voluntarily share any personally identifiable information you provide to us unless you specifically ask or if required by law.

      Telephone calls to MacLean Agency may be recorded for security reasons and retained for a period of time as permitted by law.

    4. A Note about Third-Parties

      Our privacy policy only applies to and the activities of the MacLean Agency. If you click on a link on our site that takes you to a different organization or company's website, that site's privacy policy shall apply. For example, if you interact with us on Facebook or Twitter, your information is subject to their respective privacy policies. Additionally, when you purchase insurance or other product through our Website, you grant permission for us to share your information with your selected carrier or provider. Please note that any carrier or other third party that provides you a service as a result of your use of our website may also collect additional personal information and may share that information in accordance with its privacy policies and terms of use. Maclean Agency is not responsible for any such collection and use of your personal information by third parties.

  2. Use and Disclosure

    See Section I above for the major ways we use and share information collected from Website visitors and those who email or call us. We assure you that unless you specifically authorize us, we will never sell, trade, or otherwise share your personally identifiable information with an advertiser, marketer, or credit bureau, although an affiliated third party, such as your selected carrier or provider, may do so. Our general policy is that, other than as necessary to conduct our business and provide you the services you have requested, we do not share your personally identifiable information with anyone without your consent unless required by law.

    1. If you are seeking insurance coverage or are an existing client examples of the way we may share your information include sharing with:

      1. parties who perform a business, professional or insurance function for our company;

      2. adjusters, appraisers, investigators and attorneys who need the information to investigate, defend or settle a claim involving you;

      3. businesses that help us with data processing or marketing;

      4. businesses that conduct scientific research, including actuarial or underwriting studies;

      5. insurance companies, agents, or consumer reporting agencies as reasonably necessary in connection with any application, policy or claim involving you;

      6. government regulatory authorities in connection with the regulation of our business;

      7. mortgagees or other persons shown on our records as having a legal or beneficial interest in your policy.

      However, there are some limits on what we can and do promise with regard to disclosure to third parties. Most of these disclosures are unlikely, but we feel it is necessary to let you know they are possible.

    2. We disclose personally identifiable information when required by law. If, pursuant to subpoena, search warrant, court order, or other lawful form of legal process, someone demands that we produce your identifiable information, we will try to notify you in advance. If we do not have current contact information for you, or we are prohibited, we may not be able to reach you.

    3. We may disclose personally identifiable information to law enforcement if we have reason to believe that our Website has been used in a way that violates the law (e.g. someone uses our Website for improper activities or tries to hack our Website).

    4. We may disclose personally identifiable information to the extent we reasonably believe it necessary:

      1. to protect the security or integrity of our operations;

      2. to take precautions against liability;

      3. in the event of a security breach, or to take action to prevent, minimize, or remedy any harm from the breach; or

      4. to the extent permitted by law, to provide information to a law enforcement agency or for an investigation on a matter related to public safety.

    5. We may disclose personal information to employees and agents of MacLean Agency, such as lawyers and consultants. When we disclose personal information to such employees and agents, we take all reasonable efforts to restrict any further use or disclosure of the information that would be inconsistent with this Privacy Policy.

    6. If the MacLean Agency ever changes its structure, merges with another organization, or evolves in other ways, all information may be shared with a successor organization.

  3. Access, Correction, and Data Quality

    If we have personally identifiable information about you, we will make that information available to you upon request. We also welcome updates to your contact information so we can keep in touch with you. You may ask us to delete any personally identifiable information we have for you, and we will take all reasonable steps to comply unless we are otherwise required to keep it. Please contact [email protected] if you have such a request.

  4. Security

    We are committed to protecting the security of your personal information. We maintain appropriate administrative, technical, and physical safeguards to protect all information that we have, including your personally identifiable information. No one can guarantee absolute security, but we exercise great caution and employ commercially reasonable measures in protecting our information. However, in the absence of negligence on our part, we shall not be held liable for any loss you may suffer if a third party procures unauthorized access to any personal information you provide to us.

  5. Other
    1. Children and Foreign Use

      Our Website is not intended for minors under age 13. We do not anticipate that children under the age of 13 will provide personally identifiable information through our Website, and we will not knowingly collect personal information from any child under age 13 or any incapacitated adult. If we learn that we have obtained personal information about a child under the age of 13 or incapacitated adult without authorization of the person’s parent or legal guardian, we will take reasonable steps to delete such personal information from our records. Any user under the age of majority (18 in most jurisdictions) or who cannot lawfully enter into a contract must advise a parent or legal guardian to review this Privacy Policy. If a parent or legal guardian is concerned that we have obtained any personal information of a minor or incapacitated person, please contact us at [email protected].

      Individuals in other countries are welcome to use our Website. Any individual outside the United States should understand that any personally identifiable information provided to us through our Website is collected, stored, and otherwise processed in accordance with U.S. privacy protections for personal data. Legal protections in the U.S. may be different from privacy protections available by law in other countries. If this is unacceptable to you, you should not provide any personally identifiable information.

    2. Changes to this Policy

      We may make changes to this policy on occasion. We will announce substantial changes on this page and on our homepage. If possible, we will post notice of substantial changes before they take effect. You may view the most recent policy at any time by visiting this site, and we encourage you to do so, as your continued use of our Website and provision of personal information is controlled by this Privacy Policy.

    3. Questions and Concerns

      If you have any questions or comments about our Privacy Policy, please direct your inquiry to [email protected]